We process orders within 24 hours once a purchase is made online. We will provide status of your order based on the availability of your items.
Once your order is ready for pickup, an email will be sent to you stating "awaiting for pickup" or "ready for pickup". At this time you are able to come any time during store hours and pickup your order. We do not deliver to personal residences or businesses; all orders must be picked up at the East Montpelier and/or St. Johnsbury locations.
You must be 18 years of age to purchase fireworks and a valid ID is required to pick up your order. Please check with your local fire department and towns for your local fireworks permit process.
Due to federal laws, we are unable to receive returns or provide refunds. The only exception is if a firework product does not fully ignite, dispose of it properly, and then bring the remains to the East Montpelier office location for an exchange.
If you need to return a defective item, please Contact Us with your order number and details about the product you would like to return. We will respond as soon as possible with instructions for how to dispose of the defective firework and make your return.
This merchandise is sold upon the representation of the buyer that it will be used strictly in accordance with federal law, and the laws of Vermont and any other state of destination. It is the buyer's obligation to be aware of federal, state and local laws related to the use and possession of merchandise purchased from Northstar Fireworks, and to follow them. This merchandise being sold is regulated by federal and state laws because of its inherent dangerous properties. By purchasing regulated merchandise from Northstar Fireworks, and signing this document, buyer agrees that he/she is aware of the dangers of fireworks and willing to assume full legal responsibility for the purchase, possession and use of this merchandise as such.
Seller assumes no liability and buyer agrees to indemnify and hold seller harmless against any and all liability including, but not limited to arrest, accident or injury occasioned during the transportation, handling, storage, sale or use of the merchandise buyer, or any other person.
The Buyer specifically agrees he/she will not sue the seller or any agent for any claims of any nature or kind that may arise from the buyers use, storage, transportation, or resale of the sellers merchandise. By signing this release, buyer certifies that he/she executed it freely and voluntarily for the purpose of protecting the seller from future potential legal liability for the buyer's possession and use of the merchandise sold.
Furthermore, the buyer understands and acknowledges the significance and consequences of his/hers specific intention to release any and all future claims against Northstar Fireworks.
Buyer further agrees that once fireworks leave Northstar Fireworks premises, owners or employees will not be responsible for any loss of merchandise due to violation of federal, state and local laws relating to it's possession and use.
By signing this release agreement, I hereby certify that I am 18 years of age or older.